Guarantee Coverage:

  • Covers original Purchaser of ready2install cabinetry products, including cabinet carcasses, doors, panels, drawer fronts, and laminate bench tops.
  • Protects against substandard materials and workmanship.
  • Applies to properly maintained products used for normal domestic use.
  • Valid for 7 years from pick-up or delivery (7 Year Guarantee).
  • Guarantee Exclusions:

Does not cover defects caused by:

  • Normal wear and tear, scratches, cuts, impacts, or accidents.
  • Incorrect or negligent installation, construction, storage, or assembly.
  • Assembly or installation contrary to provided instructions.
  • Deliberate mistreatment, misuse, or negligence.
  • Insufficient or improper care, including using incorrect cleaning products.
  • Failure to follow care instructions.
  • Fading, discoloration, or damage from excessive light, moisture, or heat.
  • Alterations, modifications, or unauthorized use inconsistent with product instructions.
  • Alterations from unauthorized repairs (Mistreatment).
  • Water damage.

Not Covered by 7 Year Guarantee:

  • Handles and knobs.
  • Accessories.
  • Appliances, including sinks and taps.
  • Acrylic bench tops.

Guarantee Void Conditions:

  • Null and void if ready2install products are repaired or altered by another entity without prior consent.
  • Null and void if ready2install products are used in public spaces, outdoors, or corrosive environments.


The HETTICH Hardware Limited Lifetime Guarantee:

Hettich Australia Pty Ltd ACN 1156 9515 611 (Hettich Australia), guarantees all its products subject to the Conditions of Sale, accessible on the Hettich website at

Hettich Australia provides a limited lifetime guarantee on components being hinges, drawer runners, pull-out pantries and Hettich branded accessories.

Products for which repair is claimed in accordance with this guarantee are to be sent directly to Hettich with proof of purchase.

Hettich will rectify, without charge to you, damage or faults on products proven to their satisfaction to be caused by an error in manufacture. No claim can be made for slight discrepancies from specifications which are immaterial to the value and usability of the products, damage due to the chemical and electrochemical effects of water or generally inappropriate use or environmental conditions.

The HETTICH guarantee operates under the following conditions:

  • Any parts replaced become the property of Hettich Australia;
  • The warranty expires if unauthorised persons repair or interfere with the products, or if the products are fitted with supplementary parts or accessories that are not suited;
  • Repairs under warranty do not extend the guarantee period and do not initiate a new guarantee period and the warranty period for any replacement parts fitted, ends together with the guarantee for the entire product;
  • The guarantee is not transferrable.

Hettich Australia Pty Ltd:|
Head Office Australia
1 Herbert Place
Smithfield NSW 2164
Phone: 1800 HETTICH

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