Pickup And Delivery

PICKUP

Can I pick up my flatpack directly from the factory?

Yes, the best way to SAVE money is to pick up for free, directly from our factory in Mitchell, A.C.T

Pickup times are pre-arranged.

To SAVE you money, flat packs are supplied ‘loose’ in bundles of 2/3/4 ‘like-sized’ pieces, ready for loading into your vehicle.

It is the client’s responsibility to load the vehicle themselves, so bringing a friend to help you is recommended.

You will need to bring with you the correct sized vehicle, protective packing sheets/cardboard and ropes. Please also check the weather before arriving, as you may also need to bring with a tarp, etc.

What do I need to know about picking up assembled cupboards?

Please note: That opting for assembly may require an additional week beyond your initially estimated lead time.
You will need to ensure you have the appropriate-sized vehicle, protective packing materials, cardboard, and ropes for the pickup. Check the weather conditions before your visit and consider bringing a tarp, if needed.

Assembled cupboards come in various shapes and weights, and it is the client’s responsibility to load the items into their vehicle. We recommend having an extra person to assist with lifting, loading, and securing the order in the vehicle.

It is the client’s responsibility to load the vehicle themselves, so bringing a friend to help you is recommended.
If you do not have a suitable vehicle for collecting assembled cupboards, we also offer a delivery service, and we can provide you with a delivery quote upon request.

LOCAL DELIVERY

I live in Canberra, can I have my flatpack delivered?

Yes, local delivery option is a selection on the on-line ordering system.

Please note: That choosing delivery may require extra few days to arrange, potentially extending your originally estimated lead time.

Local deliveries in Canberra are pre-arranged Monday to Friday. A typical delivery includes unloading into your house/garage. The flat pack is supplied in bundles of 2-4 like sized parts.

You can obtain a delivery estimate from the quoting portal. Items that may affect this price would be for example deliveries to rural properties/multi storey apartment deliveries/difficult access.

INTERSTATE FREIGHT

I live interstate, can I still have my flatpack delivered?

If you live interstate, we can organise freight of your flatpack. A quotation will be based on the weight of your order & postcode. You have the choice to have it boxed up in a sturdy forklift friendly box and delivered to your home address or to the many depot outlets all over Australia. Or, you can have it boxed up at the factory and you can organise the on-freighting yourself – the choice is yours!

Please note: Assembled cupboards cannot be shipped; only flatpacks are available for freight.

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